YREACH Coordinator (Western Nova Scotia)
Full time @YMCA of Greater Halifax/Dartmouth posted 2 weeks ago in Health Care Shortlist Email JobJob Detail
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Job ID 13176
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Experience 2 Years
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Qualifications Degree Bachelor
Job Description
“As part of your total compensation:
Receive a complimentary YMCA membership to our Health & Fitness facilities
Access to Y at Home, where you can participate in fitness programs from your own home
Discounts on YMCA childcare and camp programs
3 weeks’ Vacation entitlement and paid wellness days
Comprehensive benefits package and pension
Complimentary wellbeing and counselling services
About the Role:
The YMCA delivers outreach, place based, settlement and integration services in smaller centres outside of HRM (Bridgewater, Kentville, Digby & Yarmouth). We are seeking an experienced, dynamic, relationship builder to lead the operations and service delivery functions of the province wide settlement program with a focus on service excellence, team effectiveness, achievement of outcomes, and the evaluation of services in a seamless and integrated manner. Working closely and collaboratively with other YMCA colleagues, the YREACH Settlement Coordinator is responsible for the direct leadership, support, and supervision of a diverse team in multiple sites across the province, program development and delivery, tracking deliverables and outcomes, report writing, and demonstrating resourcefulness and innovation to enhance services. This leader will be a strong communicator, relationship, and partnership builder to ensure we are delivering on our mission to build healthy communities through the power of belonging.
In this role, you will:
Provide ongoing coordination and engaging leadership of all aspects of provincial Settlement Program including annual program planning, quality assurance and evaluation
Ensure operational excellence in program delivery standards, timelines, and resource allocation, managing client information, activity tracking, fiscal management, communication protocols, security, safety compliance and other operational standards, regulations, and policies
Provide leadership of consistent program delivery practices and standards and create opportunities and mechanisms for effective collaboration
Contribute to the development and execution of the program’s strategic vision in alignment with organizational and funder Objectives
Elevate program quality by ensuring successful project delivery, meeting complex deliverables, and achieving intended outcomes.
Create and maintain a positive work environment for staff, with an emphasis on retention, wellbeing, and support
Responsible for the recruiting, onboarding, supervision and development of program staff using inclusive hiring and performance management practices
Proactive development of client and partner informed tools, resources and processes
Cultivate and maintain effective and professional relationships with partners and networks.
Represent the organization on appropriate community networks related to service area
Establish processes for collecting, analyzing, and reporting on program outcomes and service utilization to assess program effectiveness and inform continuous improvement efforts
Prepare regular narrative and statistical reports for internal and external use to demonstrate program achievements and compliance with required policies and processes
Develop engaging, relevant resources, training materials, and promotional products
Ensure accurate and relevant representation of program activities using various mediums and platforms
Develop and implement new strategies, approaches and initiatives that reflect understanding and identification of emerging gaps, trends and needs
Education and Skills Qualifications:
Relevant education and/or combination of training or experience in human service delivery, settlement service delivery, program management, community development or equivalent
Minimum 2+ years of progressive experience in staff team leadership, program development, coordination, or delivery of community and client-based programming
Robust understanding of settlement sector as well as cultural competency in working with diverse newcomer populations – lived newcomer experience is a strong asset
Experience in assessing needs, providing support services, and coordinating with other organizations or agencies
Experience in developing, implementing and monitoring operational logistics including expenditures and budget planning
Excellent communication and interpersonal skills in promotion, community outreach and service network development
Strong problem-solving and critical thinking skills, with the ability to adapt programs based on participant needs and community dynamics
Strong writing and verbal communication skills and ability to effectively write professional program reports
Excellent knowledge of Microsoft Office Suite (Outlook, ACCESS, Excel, Word, PPT), Teams, and Zoom and the ability to learn and adapt to new technologies required for excellent service delivery. Please apply online at https://ymcahfx.ca/workwithus/ by April 30, 2025”
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