
Technical Delivery Manager
Full time @TCS posted 3 days ago in Information Technology (IT) Shortlist Email JobJob Detail
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Job ID 7348
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Experience 8 Years +
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Qualifications Degree Bachelor
Job Description
“Technical delivery manager with Strong Credit card and Banking domain experience, managing large team across both development and operational engagements
• Good experience in managing large development & support engagements on AWS cloud
• Working experience with C-Level executives, build Relationship at all levels and present to senior executives
• Strong Delivery background and worked with targets (incremental growth and margin)
• Responsible for contract, work order tracking management, Portfolio operational management
• Customer escalation management
• Monthly/Quarterly/Yearly revenue tracking and margin ownership as per portfolio and account targets
• Business associates compliance management incl contracting, monthly timesheet and delivery tracking
• Process improvement initiatives across delivery life cycle
• Grooming and Coaching associates in alignment to customer and account priorities
• Review of critical program deliverables [IRD, BRS, HLD…etc] towards quality and coverage, based on working experience in banking domain.
• Ability to work along with diverse service practices in TCS for RFP/RFI/RFQ responses, proactive recommendation/solutions to build customer mind share, resource management, escalation management.”