Senior Outbound Product Manager, at Loom
Full time @Atlassian posted 6 days ago in Customer Service & Support Shortlist Email JobJob Detail
-
Job ID 25314
-
Experience 3 Years
-
Qualifications Degree Bachelor
Job Description
“Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
What You’ll Do
Be a strategic partner for our largest customers:
Engage with CIOs and Buyers throughout the sales cycle to instill customer confidence in our products;
Partner with Sales and Customer Success teams for adoption.
Influence the market with thought leadership: Represent the company at industry events, conferences, and webinars to promote our solutions and share industry insights.
Analyst relations: Represent the product in analyst briefings, including product positioning, demos, and market insights relevant to analyst categories.
Go-to-Market Strategy: Develop and execute comprehensive go-to-market plans, including positioning, messaging, pricing, and launch strategies in partnership with marketing.
Sales Enablement: Develop and deliver product documentation and demos, training materials, and sales tools to support the sales team in effectively communicating product value, in partnership with marketing and support.
Customer pre-sales engagement: Pre-sales engagement at CIO/Sr Director level to partner with sales team to instill customer confidence in our products.
Customer post-sales adoption and customer escalation management: represent Solution Area and Enterprise in high-priority customer escalations during set-up and roll-out phase; internal effort to resolve issues and close the loop with customer.
Track and deliver Enterprise adoption and growth goals.
Represent Voice of the Customer back to product and platform teams, and maintain scaled customer feedback loops across Atlassian teams.
Your Background
7+ years experience in Enterprise SaaS market
2+ years experience in product management
Background in Enterprise customer-facing situations, to land deals and encourage product adoption
Experience building systems to capture and prioritize customer feedback at scale
Executive presence and customer-facing confidence
Excellent communication, both written and verbal
You make things happen. You manage ambiguity and complexity affecting many stakeholders in an organized and structured way.
“
Required skills
Other jobs you may like
-
Engagement Operations
- @ Hebbia
- New York City