Senior Analyst, IT Infrastructure Operations
Full time @TCS posted 1 day ago in Information Technology (IT) Shortlist Email JobJob Detail
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Job ID 7741
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Experience 5 Years
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Qualifications Degree Bachelor
Job Description
“Skills Required:
•Good years of experience in IT infrastructure, preferably in an analyst or windows server admin role.
• Highly proficient in Enterprise Infrastructure, Microsoft Azure, M365 office suite & Defender Suite.
• Familiarity with modern operating systems, server platforms and virtualization (Nutanix, Hyper- V, & VMware) technologies.
• Strong knowledge of Active Directory, Group Policy, DNS, SCCM, SCOM, Intune, DHCP, Exchange on-premises and PowerShell.
• Working knowledge of Intune policy management, including implementation experience. Autopilot rollouts and Apple Business Manager knowledge preferred.
• Knowledge of cybersecurity principles and best practices, including endpoint protection, data encryption, and identity management.
• Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
• Must be a detail-oriented person with demonstrated ability to collate and manipulate data efficiently to drive insights and action plans.
• Excellent communicator with demonstrated ability to articulate technical initiatives to business stakeholders in email, PowerPoints, and long-format documents.
Roles and Responsibilities:
• Responsible for leading technical projects from planning to implementation, ensuring they are completed on time, within budget, and meet quality standards.
• Assist in planning, designing, implementing, and delivering infrastructure environment to support company strategic initiatives
• Ensure new technologies planned for production have appropriate support and training plans for successful deployment to the business
• Monitor and maintain enterprise systems and environment to ensure service level agreements are met and security compliance is maintained to meet regulatory requirements
• Research and recommend innovative and, where possible, automated approaches for system administration tasks. Identify strategies that leverage our resources and provide economies of scale
• Coordinate with vendors, contractors, clients and internal customers to ensure smooth implementation and operations of new systems/applications.
• Drive processes to adequately forecast for new services and growth of existing services while simultaneously implementing opportunities for cost reductions and efficiencies.
• Meet with decision makers, systems owners, and end users to define business requirements and systems goals and identify and resolve business systems issues.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Support all IT Infrastructure and Operations functions by developing system and process documentation and driving awareness across the IT business.
• Support research on hardware and software products to develop business cases that justify recommendations and support purchasing efforts.
• Work with IT Infrastructure and Operations leadership to build, articulate, and execute strategy for process and technology initiatives.
• Provide project coordination and tactical support for minor operational and capital projects.
• Work with infrastructure support groups and Service Management to provide performance analytics and support continuous improvement initiatives.
• Provide communications and change management support for IT Infrastructure and Operations initiatives within IT and enterprise.”
Required skills
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