RADM-Roster Administrator

Full time @Lifemark Health Group posted 24 hours ago in Customer Service & Support

Microsoft Word French Microsoft Excel Customer service View on Map
Post Date : May 22, 2025
Apply Before : June 6, 2025
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Job Detail

Job ID 21348
Experience 2 Years
Qualifications Degree Bachelor

Job Description

“About Roster Administrator

This role is essential for managing the Viewpoint assessor roster and developing strong relationships with assessors.

Duties

Managing the assessor roster and recruiting new assessors
Oversee communication with assessors including feedback, addressing concerns, providing guidance and support
Building and maintaining relationships with assessors
Serve as the point of contact for assessors
Handle assessor inquiries
Maintaining current assessor profiles in the management system, including all regulatory document requirements
Maintaining current assessment location profiles and contact information
Coordinate availability to ensure adequate coverage for specialties, services and locations in demand, and release unused availability
Researching and screening potential new assessors, engaging in preliminary discussions regarding service terms negotiation and expectations regarding fees and availability
Be involved in recruitment strategy planning
Conduct assessor training on the management system Assessor Portal
Qualifications

Excellent oral and written communication skills
Must possess strong tendencies for accuracy and attention to detail
Excellent time management skills: ability to plan and prioritize workload as well as adaptability to a changing multi-tasked environment
High-level organizational abilities
Excellent multi-tasking and stress management skills
Advanced level of customer service skills
Advanced level in Microsoft Office Word – current version
Intermediate level in Microsoft Office Excel – current version
Advanced level understanding of database requirements and skills
Familiarity and experience with insurance claims, legislatives policies and medical terminology is an asset.
Relevant experience in IME work is an asset
French is an asset
3 -5 years experience working in a Client Service or administrative position, ideally within the IME/health care environment
Why choose Viewpoint?

Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Employee Stock Purchase Plan (25%)
Paid vacation and Wellness days
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence “