Portfolio Solution Architect
Full time @Dynatrace posted 2 days ago in Information Technology (IT) Shortlist Email JobJob Detail
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Job ID 23490
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Experience 2 Years
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Qualifications Degree Bachelor
Job Description
“Responsibilities
Serve as subject matter expert on Dynatrace techniques and best practices, combining product expertise with your skills and knowledge
Partner with multi-functional teams, including Product Management, Sales Engineering, Professional Services, Customer Success, Technical Enablement, Education, and Support to improve product offerings and service delivery
Provide technical and thought leadership through focused solutions that deliver significant customer value while helping to differentiate Dynatrace against its competition.
Collaborate with Services Delivery teams to scale delivery by creating best practice documents, designing innovative new approaches and driving a consistent delivery experience for all customers
Design and develop prescriptive value realization journeys that delivers clear technical and business outcomes to Dynatrace customers at every journey phase.
Engage with customers to understand their needs, challenges, and feedback related to service offerings, and use insights to continuously improve and optimize offerings and customer experience
What will help you succeed
Minimum Requirements
5+ years of experience designing, architecting and/or implementing Dynatrace based observability services and solutions
Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems. This is not a programming position, but our team routinely works with customer developers and architects and must have these skills to be credible. Appropriate university-level programming coursework may be acceptablef2-3+ years consulting, presales, or support experience with application-focused software requiring interactions outside of the data center (other APM tools; large, packaged apps; not simply infrastructure) • Architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platform and “new stack” technologies such as PHP, node.js, Docker, etc
Preferred Requirements
•3+ years of experience scaling technical delivery of consulting services globally by documenting best practices, creating reference architectures and enabling field consultants
Experience with data presentation via charts and dashboards • Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications
Proven problem-solving nature, with an engaged, self-motivated, can-do attitude • Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line
Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox • Excellent verbal and written English or regional communication skills and attention to detail
Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate and build relationships with cross-functional teams and external stakeholders.
Results-oriented mindset with a focus on driving business impact and delivering measurable results.
Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and requirements. • Intellectually curios and creative with a customer-centric orientation • Some travel will be required but will typically be less than 25%
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Required skills
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