Payroll Global Service Delivery Lead

Full time @Accenture in Customer Service & Support
  • Atlanta, GA Arlington, VA Austin, TX Carmel, IN Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Columbus, OH Denver, CO Detroit, MI Florham Park, NJ Houston, TX Irving, TX Los Angeles, CA Miami, FL Milwaukee, WI Minneapolis, MN Nashville, TN Oklahoma City, OK Overland Park, KS Philadelphia, PA Pittsburgh, PA Raleigh, NC San Diego, CA Scottsdale, AZ Seattle, WA St. Louis, MO St. Petersburg, FL View on Map
  • Post Date : May 12, 2025
  • Apply Before : May 26, 2025
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  • View(s) 1
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Job Detail

  • Job ID 17664
  • Experience  8 Years +
  • Qualifications  Degree Bachelor
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Job Description

“Key Responsibilities:

Manage the payroll services and systems team in delivering customer service, including responding to inquiries related to payroll from our client, properties, workers and various internal departments

Ensure payroll is processed accurately each week accordance to client’s policy and procedures

Partner with client on interpretation and implementation of payroll changes. Responsible for all payroll processing and payroll accounting for all US based properties and US corporate offices

Collaborate in development, testing, and troubleshooting of all system changes with the client, IT, etc. as it relates to payroll tax Implement continuous process improvement to include the adoption of best practices and updating standard operating procedures according to the client policies and procedures

Basic Qualifications:

Minimum of 8 years of Payroll experience with large employee base

Minimum of 8 years of supervisory experience

CPA or Chartered Accountant

Preferred Qualifications:

Experience with the Oracle Cloud payroll system

Excellent written and verbal communication skills and have the ability to communicate with senior management

Understanding of accounting and financial processes including risk and financial controls

Ability to understand and apply laws, regulations, and compliance requirements Assertive, clear and professional verbal and written communications

Strong interpersonal, collaborative conflict resolution skill

Ability to effectively design and present information to senior management Ability to define problems, collect data, establish facts and draw conclusions

Agility and ability to work effectively both as part of a team and independently Knowledge of pre payroll, post payroll processes including garnishment

Certified Payroll Professional CPP or ADP

Professional Skill Requirements:

Proven ability to build, manage and foster a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment

Excellent communication written and oral and interpersonal skills

Excellent leadership and management skills

Basic Qualifications:

Minimum of 8 years of payroll experience

Minimum of 8 years of supervisory experience

CPA or Chartered Accountant

Preferred Qualifications:

Experience with the Oracle Cloud payroll system

Excellent written and verbal communication skills and have the ability to communicate with senior management

Understanding of accounting and financial processes including risk and financial controls

Ability to understand and apply laws, regulations, and compliance requirements Assertive, clear and professional verbal and written communications

Strong interpersonal, collaborative conflict resolution skill

Ability to effectively design and present information to senior management Ability to define problems, collect data, establish facts and draw conclusions

Agility and ability to work effectively both as part of a team and independently Knowledge of pre payroll, post payroll processes including garnishment

Certified Payroll Professional CPP or ADP

Professional Skill Requirements:

Proven ability to build, manage and foster a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment

Excellent communication written and oral and interpersonal skills

Excellent leadership and management skills”

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Required skills

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