Medical Office Receptionist
Full time @Lifemark Health Group posted 23 hours ago in Customer Service & Support Shortlist Email JobJob Detail
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Job ID 21343
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Experience 2 Years
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Qualifications Degree Bachelor
Job Description
“Primary Responsibilities
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient’s first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
High School Diploma, G.E.D. or equivalent
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multi-task
Excellent communication (verbal/written) and interpersonal skills
Strong computer and data entry skills
Flexible and adaptable to change
Experience in a Physiotherapy clinic an asset “
Required skills
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