Infrastructure Analyst
Full time @AutoCanada posted 3 hours ago in Information Technology (IT) Shortlist Email JobJob Detail
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Job ID 18505
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Experience 5 Years
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Qualifications Degree Bachelor
Job Description
“Location: AutoCanada Head Office – Edmonton
About the Role:
As an Infrastructure Analyst within the Technical Support Services team, you will play a crucial role in ensuring the reliability, availability, capacity, and performance of AutoCanada’s IT infrastructure. You will work collaboratively with server, cloud, and system administrators to maintain and optimize our complex IT environment, delivering maximum value to the organization. This role requires strong technical skills, problem-solving abilities, and a proactive approach to continuous improvement.
Responsibilities:
Follow change management processes, perform regular maintenance, and assist in problem management.
Maintain accurate information of all IT infrastructure components and assets.
Recommend and implement technology and infrastructure solutions.
Provide input on infrastructure availability, capacity, performance, disaster recovery, and root cause analysis.
Maintain positive relationships with vendors and technology providers.
Ensure continuous operations of backup and recovery systems.
Provide business-relevant reporting and context of the IT environment.
Interface with IT Project Delivery and Acquisition Teams to onboard new technologies and locations.
Qualifications:
Degree or Diploma in an IT discipline or equivalent.
Minimum 5+ years of experience in IT infrastructure with a demonstrated record of increased responsibility.
Experience managing Active Directory (AD), Microsoft Azure, O365, and DNS services.
Experience with multiple email platforms (e.g., M365, GMAIL) and mail management.
Experience with server virtualization, infrastructure monitoring, server patch maintenance, Azure cloud services, SaaS applications, and general networking concepts.
Proficiency in command-line shell and scripting languages (e.g., PowerShell).
Strong problem-solving, analytical, and communication skills.
Ability to prioritize and manage multiple tasks effectively.
Knowledge of Disaster Recovery, Business Continuity Planning, and IT Security Controls.
Familiarity with ITIL, Kanban, or Enterprise IT framework principles.
Nice to Haves:
Experience in a large or enterprise environment (1000+ employees).
Experience with application deployment software and systems (e.g., PDQ, MDT, Intune).
Proven experience implementing repeatable processes and delivering automation and standardization. “
Required skills
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