Information Technology – IT Service Specialist

Full time @Aritzia posted 1 week ago in Accounting / Finance Email Job

Job Detail

  • Job ID 6661
  • Experience  Less Than 1 Year
  • Qualifications  Degree Bachelor
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Job Description

“THE ROLE
As the IT Service Specialist, you will:
Promote positive technology experiences and outcomes while serving as a single point of contact for all end user tech support
Provide reactive support for level 1 incidents with a goal of reducing or minimizing threats and vulnerabilities
Triage and fulfill all technology related requests within defined SLAs
Coordinate the response to major IT incidents in collaboration with cross-functional teams to minimize impact on end users and business operations
Support with identifying underlying issues to prevent recurring incidents
Support on a primary shift throughout the week: Monday – Friday or Thursday – Monday
THE QUALIFICATIONS
The IT Service Specialist has:
Proven skills, certifications, education, and/or experience
A commitment to learn and apply Aritzia’s Values and Business and People Leadership principles
THE COMPENSATION
The final agreed upon wage may vary based on factors such as job-related knowledge, skills and experience.
We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon wage may be adjusted to reflect your individual qualifications.
Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences — we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.”

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Required skills

Technical Support

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