Expert, Training Delivery

Job Detail

Job ID 13266
Experience Less Than 1 Year
Qualifications Degree Bachelor

Job Description

Major Responsibilities

Training Delivery & Facilitation

· Deliver engaging and effective training sessions and programs (virtual, in-person, hybrid) to employees at all levels

· Deliver training sessions and programs using facilitation techniques such as group activities and case studies to encourage discussions and foster collaborative learning

· Deliver CN developed non-technical training content as well as vendor leadership sessions.

· Tailor training approach to suit the audience and context, adapting as necessary to enhance learning outcomes

· Create a supportive learning environment that promotes active participation and encourages learners to share experiences and insights

· Travel and mobility flexibility: Up to 50% travel across Canada and the USA, for up to 2 weeks period per month

Content Enhancement & Learning Design Input

· Utilize best practices in adult learning and instructional techniques to enhance training effectiveness

· Tailor training materials to meet business needs, industry standards, and regional requirements. Collaborate with SMEs to update and refine training content

· Provide input on training design to ensure content is relevant and applicable to real-world scenarios

Innovation & Continuous Improvement

· Attend workshops, conferences, and training sessions to continually develop facilitation skills and knowledge. Research industry leading practices for learning delivery

· Leverage innovative technologies and tools into training delivery to enhance learning experiences and accessibility

· Gather real-time feedback during sessions to adapt delivery methods and address any immediate learning challenges

· Use evaluation data to make recommendations for improvements and adjustments to future learning content.

Requirements

Education / Certification / Experience:

· Bachelor’s degree in Human Resources, Education, Organizational Development, Business, or a related field (Master’s degree preferred).

· 5+ years of experience in HR, learning & development, or training delivery, with a focus on employee training programs and talent development.

o Proven experience in delivering training programs for diverse audiences, including workshops, seminars, and eLearning.

o Strong knowledge of learning principles and the ability to adapt training materials to different learning styles and needs.

o Familiarity with learning management systems (LMS) and HR technologies, with experience in delivering and tracking training initiatives through these platforms. Cornerstone an asset

· · French language proficiency and facilitation capability, an asset

· Existing Master training certifications with training vendors for leadership development content, an asset

Skills / Functional Knowledge:

· HR Competencies

o Demonstrates a results oriented approach to driving outcomes and achieving business goals.

o Leverages data insights to inform decisions and measure the success of initiatives.

o Utilizes business acumen to align people strategies with organizational objectives.

o Practices effective communication to build strong relationships and ensure clarity across teams.

o Applies critical thinking to analyze complex situations and devise innovative solutions.

o Maintains a strong focus on customer centricity to enhance the overall customer experience.

· HR Knowledge & Expertise

o Strong communicator, ability to convey technical and non technical curriculum with clarity

o Solid presentation skills, story telling and professional gravitas experience

o Ensures a process driven approach to improve efficiency and consistency across operations.

o Embraces a digital mindset and demonstrates HR technology proficiency to streamline operations and improve employee experiences.

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