Client Executive Energy Consultant/Manager
Full time @Accenture posted 6 days ago in Customer Service & Support Shortlist Email JobJob Detail
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Job ID 22418
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Experience 3 Years
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Qualifications Degree Bachelor
Job Description
“Typical client-facing projects would involve:
Manage Accenture Energy COE’s contract renewal and negotiations for all assigned clients
Drive value to Accenture Energy COE’s bottom line by identifying and recommending additional opportunities for client engagement with Accenture Energy COE support. (Upsells)
Identify opportunities to improve clients’ profitability with Accenture Energy COE
Ensure deliverables meet client expectations and drive value for the organization
Develop, organize, and update client trackers to demonstrate Accenture Energy COE’s value to the client
Hold ongoing client management update calls to establish regular communication cadence, including contracted market calls
Research and understand each client’s industry in order to tailor these trackers and update calls to the client’s specific goals
Manage day-to-day communications with each client to ensure their concerns are addressed on a timely basis
Coordinate communication between client and Accenture Energy COE subject matter experts to support scope expansion.
Lead Accenture Energy COE’s client management from both the physical and financial market perspective in order to assist in the maximization of Accenture Energy COE’s clients’ energy supply opportunities and coordinate all supply related purchases.
Set client and internal team expectations and monitor product delivery while looking for opportunities for new products, product enhancements, and savings initiatives.
Responsible for accurate client company information and client data in Accenture Energy COE’s proprietary systems.
Understand and be able to instruct others on the burner tip economics of all assigned client facilities. This includes the review/understanding of all applicable tariffs/summaries, special contracts, supply sources and available pipelines.
Provide monthly client status updates to internal management team regarding renewals and upsell opportunities
Job Qualifications
Minimum of 5 years of experience working in the Consulting or Energy industries.
Minimum of 3 years managing client contract renewals
Bachelor’s degree in environmental / energy, engineering or business degree, or degree in a related field
3 years of experience in problem solving and independent decision-making capabilities.
3 years of experience in Negotiation Skills which include Confident, Active Listening and Adaptability.
Bonus points if:
Experience with Microsoft Office products, including the ability to develop and interpret complex models and ad-hoc reports.
You excel in building and developing relationships, overseeing complex programs, and demonstrating leadership
Comfortable in a performance-driven environment and possess a strong capacity for innovation and process improvement
Prior experience in driving insights using visualization tools (i.e., Power BI, Tableau, Alteryx) and analytics tools (i.e., Adobe Analytics, Google Analytics)
Ability to effectively manage multiple projects, tasks, and initiatives simultaneously. Deadline driven.
You have the proven ability to work creatively and analytically in a problem-solving environment.
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Required skills
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