
Account Manager, Franchise (Digital Marketing)
Full time @Ignite Visibility posted 3 weeks ago in Sales & Marketing Shortlist Email JobJob Detail
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Job ID 5637
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Experience 4 Years
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Qualifications Degree Bachelor
Job Description
- Be a strategic partner to our clients
- Serve as the day-to-day point of contact
- Manage client expectations and strategies from inception to delivery
- Ensure client satisfaction by managing overall account health while actively managing risk
- Collaborate with internal departments to ensure the delivery of timely quality work
- Ensure account profitability and efficiencies while utilizing agency resources
- Work towards heightening the client’s trust in the agency and its internal team members
- Provide regular reports and status updates to ensure each client is aware of the value being delivered
- Maintain a business development mindset, partnering with the Client Success Director to discuss any opportunities to increase current client revenue or potential new business
- Manage all billing changes, including new services, reduction in services, and cancellations
- Responsible for obtaining client approvals for all new estimates and change orders
- Ability to communicate rapidly and effectively with all parties involved in the projects
- Stay on top of industry trends in order to stay on the cutting edge
- Assist sales team with presentations and proposal development
- Performs other duties as assigned by management
Required skills
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