Capability Learning Strategist Specialist (BizApps)
Full time @Accenture posted 3 days ago in Sales & Marketing Shortlist Email JobJob Detail
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Job ID 17007
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Experience Less Than 1 Year
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Qualifications Degree Bachelor
Job Description
“Key Responsibilities:
Manage the programs for a capability, including setting the strategy for its content maintenance, sustainability, and accessibility
Develop learning for the latest Dynamics 365 applications and features (ex. Field Service, D365 Marketing, Customer Insights, Retail, Commerce, etc.)
Leverage data to make regular content management decisions (retire, retain, refresh)
Manage program enrollment and marketing/communications
Provide domain expertise of capability for activities, such as solutioning and curation recommendations
Partner and collaborate across capabilities and towers to share program resources / content
Connect with business stakeholders and SMEs to understand business priorities and support curriculum planning and roadmap prioritization
Work with the appropriate Reporting team (GPA) to create standard program data reports and shares with the Service
LXD and bringing them on to the strategy, to get support with design.)
Engage with Sponsors and Stakeholders across the Learning Ecosystem to understand and confirm business requirements
Provide ongoing and post session analysis to Business Sponsors /Stakeholders
Curriculum Planning and Management
Research and curate (update existing materials /learning assets) to include in the curriculum
Create new courses & curriculum to meet the business requirements
Maintain/update curriculum based on the desired retain, refresh, and retire guidelines
Create/update learning guidance resources (learning path, training, and curriculum site/pages)
Full understanding of stakeholder and business sponsor expectations
Perform the following tasks under the guidance of the Capability Learning Strategist:
Assist in the annual curriculum planning process and the documentation of the plan
Gather best practices and external solutions that might help address capability gaps
Gather inputs from Stakeholders and Business Sponsors
Understand business priorities, learning objectives that feed into curriculum planning
Provide guidance in the development and recommend actions to take in maintenance of curriculum
Partner with Return on Learning (ROL) for the annual curriculum planning process, timelines, affordability, budget approvals, etc.
Working knowledge of Ongoing Planning Tool (OPT) used to estimate annual affordability for the curriculum
Create/update learning guidance resources (learning path, curriculum sites/slides)
Coordinate with Credentialing team to ensure certifications are included in platform, tracking and certification reports
Work on frameworks, put in place processes to meet ROL guidelines
Participate in weekly status meetings and provide guidance to address risks and issues
Source content, curate and provide context on the learning request
Test and QA materials
Recruit SMEs and facilitators
Work with Faculty & Learner Experience to prepare faculty
Develop plan; obtain sponsor inputs and approval
Identify materials maintenance plan (course content/materials)
Coordinate with PoC to identify topics/SMEs and develop agenda
Partner with LXD / LPD to design & develop the content
Determine if current vendor training is available to meet the business requirement
Design and update content for portal pages (example ToF page links)
Evaluate platforms to deliver sessions, and store training materials (for example: media exchange, teams, web session, etc.)
Vendor relationship management (may include reporting, SSO integration, license and voucher activities)
Review and select vendor; manage contracts; secure business case approval, vendor empanelment
Coordinate with vendors, Vendor team, and Delivery for session schedules; support delivery of vendor trainings & certifications
Learning Program Value Architecting
Drive the execution of the learning program/s and assess feedback
Define communication plan and manage delivery of communication materials/learner marketing and messaging
Build training plans, complete analysis ongoing
Assist the Capability Lead and/or Capability Learning Strategist Associate Manager in the execution of the learning strategy and plan, to include but not be limited to the following:
Identify and confirm learning value metrics with business sponsors
Create evaluation strategy
Analyze metrics to derive insights to take better data driven business decisions and create plan for action
Basic Qualifications:
Minimum of 3 years of learning advisory experience (requirement gathering and solutioning)
Minimum of 3 years of client relationship management experience
Minimum of 1 year of technology domain learning experience
Minimum of 6 months of Microsoft product knowledge, in the Business Applications space (Dynamics 365, Power Platform, ERP, CRM)”
Required skills
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