Youth Intervention Program Staff

Full time @YMCA of Greater Halifax/Dartmouth in Customer Service & Support Email Job

Job Detail

  • Job ID 13197
  • Experience  2 Years
  • Qualifications  Degree Bachelor
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Job Description

“About the Role:

The Youth Intervention Program Staff plays an essential role in the planning, implementation, and delivery of services designed to support and empower newcomers as they settle in their new community. This position, under the supervision of the Coordinator, works to ensure that programs and services are inclusive, accessible, and responsive to the diverse needs of newcomers, fostering a sense of belonging.

This role will be an integral member of a dynamic program team, providing targeted support to newcomer youth at risk, helping them navigate challenges such as violence, vulnerability, and social integration.

This role focuses on providing individualized intervention and mentorship to at-risk youth, while also collaborating with community organizations, schools, and stakeholders to address broader issues affecting youth, including violence and systemic barriers. Through culturally sensitive support, the staff will empower newcomer youth to overcome adversity, build resilience, and thrive, while working to create safer and more inclusive communities for all young people.

In this role, you will:

Work with youth, their families, and community partners to ensure that youth are equipped with the tools, resources, and opportunities for social inclusion, empowerment, and well-being, helping them develop the skills and confidence to succeed in their new environment
Lead and coordinate activities designed to support and engage newcomer youth as they navigate their settlement and integration process in their new community
Create safer, inclusive, and empowering spaces for newcomer youth to connect with each other, build essential skills, and access support services
Develop and refine program and service activities based on the needs of clients and community
Develop, implement and support recruitment plan and efforts to ensure active participation in program activities and services
Prepare and setup of program materials, venues, and resources required for workshops, events, classes and/or service delivery
Schedule client appointments, group sessions, workshops and program calendars to ensure targets are met
Support the monitoring of program outcomes by helping track progress, engagement, and overall program success
Provide direct support to clients attending programs, ensuring they have the necessary resources, information, assistance and referral to additional services when needed
Collaborate with the Program Coordinator to establish and maintain strong relationships with community organizations, service providers, and stakeholders, enhance service delivery and building a supportive network for clients
Assist with maintaining program records and tracking participation, ensuring accurate data entry into organizational databases. Support the Program Coordinator in preparing reports on program outcomes and client feedback
Education and Skills Qualifications:

Relevant education and/or combination of training or experience in human service delivery, settlement service delivery, program coordination, community development or equivalent
Education or training focused on community or settlement services with priority youth ideally in a community or settlement services context. Relevant work experience may be considered in lieu of formal education
Experience and cultural competency in working with immigrant and refugee populations, preferably in a settlement context – lived newcomer experience is a strong asset
Experience in planning and implementing activities to engage participants and collaborate with other community organizations
Ability to identify barriers to participation and find creative solutions to adapt programs based on the diverse needs and preferences of clients
Ability to communicate sensitively and effectively with individuals navigating their settlement journey, and to convey information clearly and concisely in both verbal and written forms to clients, colleagues, and community partners
Ability to work well within a team, both with colleagues and external partners and service providers
Strong knowledge of local community resources and support systems available to newcomers
Knowledge and understanding of how to maintain privacy and handle sensitive information
Familiarity with tools and methods for monitoring and evaluating program effectiveness, including collecting feedback from clients, tracking progress, and reporting outcomes
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) and program management software
Ability to work independently, take initiative, and handle responsibilities with minimal supervision
To Apply:

Please apply online at https://ymcahfx.ca/workwithus/ by April 25, 2025.”

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